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Daily Cash & Card Difference Report
This form is for reporting any Cash and Card-Clover differences identified during Daily Operation cash-up or till balancing.
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Basic Information
Name
*
Date / Time
*
Date
Time
Date & Time of Report
Time of Issue / Shift
*
At opening (morning)
During trading hours
At closing (end of day)
Please select the type of difference you are reporting:
*
Cash Over (cash surplus / positive difference)
Card-Clover Over (card total higher than POS record)
Cash Short (cash shortage / negative difference)
Card – Clover Short (card total lower than POS record)
Value of Discrepancy (£)
*
Please record the amount of discrepancy in GBP. Indicate a positive figure for overage, and a negative figure for shortage. For Example: Card – Clover -1; Cash 1 Cash: -1
Have you re-counted the till cash and re-checked the card-Clover totals to confirm the figures are correct?
*
Yes
No
Please re-check Till & Card -Clover before submitting this report
submitting the actions
Possible Cause (select all that apply)
*
Incorrect change given – underpaid customer (positive difference)
Wrong payment method selected (card sale entered as cash)
Incorrect change given – overpaid customer (negative difference)
Wrong payment method selected (cash sale entered as card)
“Keep the change” situation
Card declined but transaction processed in POS
Counterfeit note detected
Customer left before card transaction was completed
Foreign currency received (e.g. €1 taken as £1)
Duplicate card transaction (e.g. charged twice)
Banking or float preparation error
Staff training or operational error
Petty cash used without record
Wrong Amount typed in Clover
Don’t Know
Please provide any additional context or actions taken.
Submit
