Knock Nook Loyalty Rewards

Welcome to our Loyalty Rewards Programme – our way of saying thank you for being part of our community.

Whether you’re shopping in-store or online, it’s easy to collect points, unlock rewards, and make your shopping experience even more joyful.

How to Join?

Becoming a member couldn’t be easier – and it’s completely free. Whether you shop with us in-store or online, you’ll be automatically connected to our Loyalty Rewards. And if you’ve already made a purchase, you can still join afterwards and add your past shopping to your account.

In-Store

At the till, simply let our team know you’d like to join. We’ll set up your membership in just a few moments.

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Online

Every online customer is automatically enrolled – no extra steps required.

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Already shopped but not yet a member?

No problem! Just scan the QR code printed on your receipt, register your details, and your past purchase will be added to your account.

🎁 Member Benefits

As a member, you’ll enjoy more than just great shopping – you’ll earn rewards every time you buy, receive exclusive perks, and even get a little surprise on your birthday. It’s our way of saying thank you for being part of Knock Nook.

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Collecting Points

Most of our products will give you about 2.5% back in Loyalty Points, while certain items can reward you with as much as 10%. Best of all, your points work just like cash and can be spent either online or in-store.*

* Please note that, due to certain supplier agreements, a few items are not eligible for points. In addition, purchases with discounts of 30% or more will not collect points. However, you are always welcome to spend your existing points on these products.

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Birthday Treat

If you’ve saved your date of birth in your profile, simply visit our shop on your birthday and let our team know. We’ll give you a free birthday gift – no emails, no fuss, just a little surprise from us*.

* To claim your birthday treat, your date of birth must already be stored in your profile. Unfortunately, we cannot provide a gift if this wasn’t added in advance.

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Spend it like your CASh

Using Your Points

In store

Tell our staff your name and the email you registered with – we’ll do the rest.

Online

Log in with your email at checkout to see your points balance. You can then spend your points or keep saving them up.

A few things to remember

If your purchase is greater than your points balance, the system will automatically use all of your points, as part-redemption isn’t possible. If your purchase is less than your balance, only the amount needed will be deducted and the rest will stay in your account. And here’s the best part – even when you pay with points, you’ll still earn new points on the full product value.

Terms & Conditions

The Essentials

We like to keep our rules simple and transparent:

Account Activity & Expiry

If you don’t shop with us for Six consecutive months, your account and any unused points will be removed from our system. This helps us follow GDPR guidelines – we keep only the minimum data, for the shortest time necessary. You are always welcome to rejoin, but expired points cannot be restored.

Respect & Courtesy

Our shop is built on kindness and respect. We’re committed to offering warm, friendly service and a welcoming space for everyone. We ask all customers to treat our staff and other visitors with the same courtesy. Any form of rudeness, abusive language, aggression, or discrimination will not be tolerated.

In such cases, we reserve the right to cancel membership, remove points, and, if needed, refuse entry to the store.

Points are not cash

Loyalty Points can be used like money towards your purchases, but they are not actual cash and cannot be exchanged or withdrawn.

Tips for Getting the Most Out of Your Membership

Your Loyalty membership is designed to be simple, flexible and rewarding. With a few easy habits, you can make sure you’re getting the very best value from every visit and never miss out on the little extras.

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Always Mention Your Membership

When shopping in store, let our team know your name and registered email so your points are added every time.

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Add Your Birthday

Don’t forget to save your date of birth in your profile – it’s the only way to unlock your free birthday treat.

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Save or Spend, It’s Up to You

Think of your points as a little savings pot. You can spend them as soon as you like, or keep them safe for something special.

Ready to Start Collecting?

Join today and enjoy the rewards of being part of Knock Nook.

SHop Online

Online Store >

Email

info@knocknook.co.uk

Address

Knock Nook,
Princes Square,
48 Buchanan Street, Glasgow,
G1 3JN,
Scotland, United Kingdom