Q&A – Apply for sell

Unlike traditional grid shops with fixed-sized spaces, our shop is designed to break free from such limitations. We use advanced technology in our visual displays, which is one of our innovations and the key to our success, Our primary goal is to maximize the visibility of each artist’s work through curated, innovative displays that align with our artistic vision. This approach allows us to highlight the unique qualities of your pieces and present them in the best possible way. 

To ensure fairness, we carefully balance the display for all participating artists and the plans they choose. While the exact physical space occupied by each artist may vary slightly depending on the nature of their work (e.g., size, type, or medium; and we do place limitations on the size and dimensions of the artists’ work.), we focus on equal exposure opportunities rather than strict area allocation. This means that regardless of the display arrangement, every artist receives equal attention and promotion within the shop and the plan they choose.

The reason for the size limit is to give each artist and crafter as much exposure as possible, but we know that every product is different in shape and size. We’ve created a size chart wherever possible, and you can find out more about it by clicking on this page.

Yes, the shop has the necessary CCTV facilities, and there are clear display cabinets with locks. In addition, we have invested in professional product protection security alarm hardware, which is expected to be commissioned and installed in April/May. In addition, the shopping centre will also provide us with some security measures.

We have to admit that, although we try to take the necessary measures to secure our products and shops as much as possible, it is inevitable that potential thefts and losses still occur. We have adopted the common industry practice that the artist will be liable for losses unless they are caused by an employee or a gross error on our part.

In the meantime, we are investing in security, both hardware and software, with an anti-theft system due to be installed and commissioned in April/May; you can also opt for our additional Loss Compensation scheme, whereby the shop will cover you for up to £200 of product stolen. (This plan is for in-store protection only and is not any kind of formal insurance service.)

We will do our best to protect your goods, but we still strongly recommend that you take out any third-party insurance of your own choosing.

We are legally obliged to declare VAT information on all sales in accordance with United Kingdom law and HMRC regulations. This also includes all artists’ products.

Once the product has been sold, we will declare the product’s VAT details to HMRC and pay the VAT. After this, we will send the artist a VAT invoice to show that we have paid the VAT on their behalf. If you are registered for VAT, then you will be entitled to a VAT refund under HMRC regulations. If you are not registered for VAT, then you will not be able to get your VAT returned. If you are not registered for VAT, you can still join our shop, but please make sure to take VAT into account in the selling price, all selling prices are VAT-inclusive.

If you have any concerns about tax and accounting, you are strongly advised to contact your local accountant, most of whom offer an initial consultation free of charge. Knock Nook will not answer and provide any questions or advice on tax and accounting.

No, all you need to do is submit your price online and tell us what price you are selling; we’ll print you a free in-store price label using our independent barcode management system, and if the size of the label permits, we’ll add your name to the label too!

We do provide shop-branded packaging, such as paper shopping bags and protective materials like bubble wrap for customer choose, to ensure a pleasant shopping experience for customers.

However, we do not supply jewelry boxes or gift boxes, as these are often tailored to individual brands and styles. If you wish to include custom packaging for your products, you are welcome to provide it yourself.

Yes, we welcome artists to use their own packaging to reflect their brand’s style and identity. However, please ensure that the quantity of packaging you send matches the inventory of your products to maintain consistency and avoid any stock issues.

We will set a warning value for each item in our system, and when the stock quantity falls below this warning value, we will send you a notification to inform you of the stock quantity of the product. We have also invested in a shop inventory and sales management system, which is expected to go live soon, so that you can check your inventory and sales data on a daily basis.

We will pay you for your sales every month using a direct bank transfer, for example, if your products start selling in our shop on the 14th of February, the date of your first sales payment will be sent by the 19th of March.

We are sorry, as we do not have an alcohol Licence. We are therefore unable to accept any products containing alcohol for sale. In addition, any cigarettes, e-cigarettes, products that violate laws and regulations, and products with age restrictions are not allowed to be sold in our shop.

At some point, we do accept some large items for showcasing, but this is analysed on a case-by-case basis, depending on the type and size of your product, and the availability of space in the shop. If interested, you are welcome to email us to inquire about any potential possibilities.

The dimensions of a product are measured according to the condition in which it will be displayed; therefore, if you provide a special display stand for your jewellery, then consider the dimensions of the jewellery stand as well.

If your jewellery is of the same price and in a similar range, then it can all be grouped into 1 SKU. For example, if I am trying to display my rings, and they are similar in material and type, but each ring has a different pattern, then all of these rings can be grouped into 1 SKU.

Our shop takes a curated approach to display, setting us apart from traditional grid shops. Instead of fixed spaces, we ensure each piece is placed in the most suitable location, balancing the shop’s visual cohesion with each artist’s unique style. This method reduces fragmentation, enhances the customer experience, and maximizes exposure for all artists.

By thoughtfully arranging artworks, we create a harmonious and inviting environment that draws customers to engage more deeply. If you have specific display preferences, we’d be happy to discuss and incorporate them into our design.

We encourage you to provide display stands that align with the style of your artwork, such as ring holders or jewelry displays. However, please contact us in advance so we can ensure your display is placed in the most suitable location within the shop.

We are committed to promoting your work through multiple channels. This includes featuring your creations on our social media, hosting influencer visits, and regularly rotating product placements (based on your package) to keep the shop fresh and engaging for customers.

We’ll also update posters at the shop entrance to highlight our artists, and we encourage you to share your inspirations or stories with us for these promotions. Additionally, we offer workshop opportunities, allowing you to connect directly with customers and showcase your craft in person.

We welcome regular updates to your collection, provided the new items align with your selected package. To ensure a smooth process, please contact us at least one week in advance so we have enough time to update our inventory and make necessary adjustments.

We are committed to transparency and protecting artists’ rights. We provide monthly sales reports detailing your artwork’s performance to keep you informed. Additionally, we’re upgrading our sales system to allow real-time access to your sales and inventory through your personal account, ensuring you stay updated at all times.

We strive to ensure fairness among all artists by setting clear size and quantity limits for each plan. However, fairness isn’t just about the number of items—it’s about placing each product in the most suitable location to maximize its visibility and appeal. A well-placed product often garners significantly more attention than the area it occupies.

Our professional team carefully curates each display to balance exposure opportunities for all artists who are in the same plan while maintaining a visually cohesive and inviting shopping experience. This approach ensures that every artist benefits from the shop’s overall traffic and aesthetic impact.

If you have specific requirements or needs that aren’t covered by our existing plans—such as selling oversized paintings—we are open to exploring innovative and unique collaboration opportunities. Please feel free to reach out to us via email, and we’ll be happy to discuss your ideas further.

On our opening day, we will host an opening ceremony, and we warmly invite all participating artists to join us. This event offers a wonderful opportunity to connect with fellow artists from various fields and share your artistic inspirations directly with our guests. It’s a chance to build meaningful connections and showcase your work in an engaging and personal way.